Cookie Policy

2.1 Cookies are small text files placed on a browser or device when a person visits a website or online service.

2.2 Similar technologies may include local storage, tags, scripts, SDKs, pixels, or other technologies that store or access information on a device or help us understand how a webpage or service is used.

2.3 For simplicity, this Policy refers to these technologies collectively as "cookies", unless the context requires otherwise.

3.1 NeuroPage uses cookies and similar technologies only for limited and specific purposes connected to operating, securing, measuring, and improving the Services.

3.2 Depending on the relevant page or service, cookies may be used to: (a) keep services functioning properly; (b) maintain session integrity or user preferences; (c) understand page performance and usage patterns; (d) measure engagement with NeuroPage-hosted personalized pages; and (e) support security, abuse prevention, and service diagnostics.

3.3 NeuroPage does not use this Cookie Policy to authorize unrestricted tracking. The categories of cookies actually used by NeuroPage are described below and may be updated from time to time as the service evolves.

4.1 Strictly necessary cookies are cookies that are required for the operation, security, or basic delivery of the website or Services.

4.2 These cookies may be used without opt-in consent to the extent permitted by applicable law because they are necessary to provide the requested service or maintain essential functionality.

4.3 Examples may include cookies or equivalent technologies used for session management, routing, basic security, rate limiting, fraud prevention, or the stable delivery of a requested page.

5.1 NeuroPage uses analytics technologies in a limited way to understand how users interact with the NeuroPage website, platform surfaces, and NeuroPage-hosted personalized pages.

5.2 At the date of this Policy, NeuroPage uses PostHog for analytics relating to website or page interactions. NeuroPage may also use limited analytics tooling for its own website operations where disclosed in the Privacy Policy or cookie settings.

5.3 Analytics may be used to measure interactions such as page views, visits, session activity, device or browser attributes, referral context, button clicks, and conversion-related engagement signals.

5.4 Where analytics data remains linked to a customer account, campaign context, or identifiable page usage pattern, NeuroPage treats that information in line with the Privacy Policy and applies limited retention periods. Where analytics are aggregated and de-identified, NeuroPage may retain them for longer for service improvement and benchmarking purposes.

5.5 Where required by applicable law, NeuroPage will request consent before placing non-essential analytics cookies or similar technologies on a user's device.

6.1 NeuroPage-hosted personalized pages may include cookies or similar technologies necessary to deliver page content, maintain page stability, or measure engagement with that page.

6.2 Personalized pages may display the name of an intended business recipient or refer to their company context as part of the page content. That personalization does not, by itself, mean that all analytics associated with the page are treated as unrestricted or stored indefinitely.

6.3 Where NeuroPage measures interactions with a personalized page, it does so for purposes such as understanding engagement, improving page performance, supporting customer analytics, and generating aggregated service learnings.

6.4 NeuroPage does not currently provide customers with a self-service option to place arbitrary third-party advertising pixels or custom tracking scripts on NeuroPage-hosted personalized pages unless expressly agreed otherwise in writing.

7.1 If a Customer deploys NeuroPage-generated content on a customer-owned domain, customer-managed hosting environment, or external website outside NeuroPage's direct operation, that Customer is responsible for the cookies, tracking technologies, scripts, consent practices, and disclosures applicable to that environment.

7.2 NeuroPage is not responsible for cookie banners, consent settings, or third-party tracking implementations on websites or domains that it does not operate.

8.1 Where required by applicable law, NeuroPage will rely on consent for non-essential cookies and similar technologies, including non-essential analytics cookies.

8.2 Where cookies are strictly necessary to provide a requested service or maintain the security and integrity of the website or Services, NeuroPage may use those cookies without consent to the extent permitted by law.

8.3 If a person refuses or withdraws consent for non-essential cookies, certain analytics, preferences, or measurement features may no longer function in the same way, but core access should remain available where legally and technically feasible.

9.1 Users can manage cookies through available cookie banners or preference tools where implemented by NeuroPage.

9.2 Most browsers also allow users to block, limit, or delete cookies through browser settings. Blocking all cookies may affect the functionality of some pages or services.

9.3 Where browser or device settings are used to reject cookies, some strictly necessary functionality, login continuity, or page delivery features may not operate correctly.

10.1 The lifespan of a cookie depends on whether it is a session cookie or a persistent cookie and on the technical purpose for which it is used.

10.2 Cookie-related information connected to identifiable, customer-linked, or page-linked analytics is retained only for limited periods as described in the Privacy Policy and applicable service settings.

10.3 Aggregated and de-identified analytics derived from cookie or interaction data may be retained for longer where they are no longer reasonably capable of being linked back to a specific individual, lead, personalized page, or customer campaign.

11.1 NeuroPage may use third-party service providers to help deliver analytics, hosting, security, or related infrastructure services. Those providers may place or read cookies or similar technologies on NeuroPage's behalf where necessary for the relevant service.

11.2 Where required by law, NeuroPage will provide additional transparency through its Privacy Policy, subprocessor disclosures, or cookie settings.

11.3 This Policy does not govern the independent cookie practices of third-party websites, integrations, or services that a user may access outside NeuroPage-operated properties.

12.1 NeuroPage may update this Cookie Policy from time to time to reflect operational, legal, technical, or regulatory changes.

12.2 If changes are material, NeuroPage may provide notice through the website, platform, or other appropriate means. The "Last updated" date at the top of this Policy indicates when the most recent revision was made.

13.1 Questions about this Cookie Policy may be sent to: jimmy@neuropage.io